CONTACT
Quick answers to your questions, custom support for your projects.
Phone, WhatsApp, email, or in-store — reach us through the channel that suits you best. Our team will get back to you within 30 minutes during business hours and within 2 hours on weekends.
HEAD OFFICE & STORE
Nicosia, Katibim Street 5
Our office and retail store are in central Nicosia. You can visit the store on weekdays, Monday-Friday, for in-person meetings, product demonstrations, and free consultations with our team.
Monday - Friday09:00 – 18:00
SaturdayBy appointment
SundayClosed
FREQUENTLY ASKED QUESTIONS
Quick answers
The answer to your question is usually in the list below. If you can't find it, message us on WhatsApp — our verified channel.
How long does it take for an order to be shipped after purchase?
Orders within TRNC are usually shipped the same day or the next business day.
Do you provide installation services?
Yes. We provide professional installation services throughout TRNC with our certified field staff for CCTV, network, audio, smart home, and power systems.
Do I get special pricing for bulk/project purchases?
Project pricing applies for 5+ units. We offer special discount structures for system integrators, engineering firms, and corporate clients.
What is the warranty period?
All our products come with a manufacturer's warranty. Unless otherwise specified, our standard warranty is 1 year. For details, see the Warranty page.
How does after-sales support work?
For after-sales support, we offer WhatsApp support, phone support, and remote access intervention. Annual maintenance contract options are available for corporate clients.
Is product return possible?
Yes, returns are possible within 14 days for products that have not had their manuals opened and are undamaged. Special orders, installed products, and custom-ordered products are excluded from returns.
Get a professional quote for your project.
If you prefer not to fill out a form, just message us your needs directly on WhatsApp — we'll prepare a custom quote for you within hours.