Distance Sales Agreement
1. Parties
1.1. SELLER
Title: FAV Technology Ltd.
Address: Katibim Sokak 5, Nicosia, TRNC
Phone: 0392 444 08 50
Email: info@favtechnology.com
1.2. BUYER
The real or legal person whose name, surname, address, and contact information are specified in the order form.
2. Subject of the Agreement
The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and delivery of the product, whose qualities and sales price are specified below, and which the BUYER ordered electronically from the SELLER's website, favtechnology.com.
3. Product Information Subject to the Agreement
The type, quantity, brand/model, color, sales price, payment method, and delivery information of the product are included in the order summary and invoice.
4. General Provisions
- The BUYER is deemed to have read and confirmed the order content, price (including VAT), payment/delivery conditions, and right of withdrawal.
- The SELLER is responsible for delivering the product sound, complete, in accordance with the specifications stated in the order, and with a warranty certificate/user manual, if any.
- The SELLER reserves the right to cancel the order and issue a refund in cases of force majeure or stock error.
5. Payment and Delivery
- Payment can be made by credit card or debit card.
- For orders within the TRNC, standard delivery is free.
- Delivery time varies between 1-5 business days depending on product availability. The delivery time is specified in the order confirmation email.
- If no one is present at the delivery address, the cargo company will leave a note or attempt redelivery.
6. Right of Withdrawal
The BUYER has the right to withdraw from the contract within 14 (fourteen) days from the date of receiving the product, without showing any reason and without paying any penalty clause.
Exercising the right of withdrawal:
- Notifying your withdrawal request via WhatsApp or email
- Returning the product in its original packaging, undamaged and complete
- Sending the sales invoice together with the product
When the product is returned, the purchase price will be refunded within 14 days at the latest, using the payment method you used.
7. Exceptions to the Right of Withdrawal
The right of withdrawal cannot be exercised in the following cases:
- Personalized or custom-ordered products
- Systems that have been installed, assembled, or commissioned
- Products with activated software, digital licenses
- Products unsuitable for return for reasons of hygiene or health
- Products that may spoil quickly or whose expiry date may pass
8. Warranty
All products are covered by manufacturer's warranty. For warranty periods, coverage, and procedures, please refer to the Warranty Conditions page.
9. Force Majeure
Delivery or service may be interrupted due to unforeseen circumstances (natural disaster, war, restrictions, cargo disruptions, manufacturer stock problems, etc.). In such cases, the parties are not liable to pay any compensation to each other.
10. Dispute Resolution
In the resolution of disputes arising from this agreement, the laws of the Turkish Republic of Northern Cyprus and the Nicosia Courts are authorized.
11. Effectiveness
The BUYER is deemed to have accepted all provisions of this agreement when they check the box "I have read and accept the Distance Sales Agreement" on the order completion screen, and the agreement comes into effect.
The conditions stated on this page apply to all sales made from our website. The seller company reserves the right to make changes to the terms of the agreement.