Privacy Policy

Effective Date: June 1, 2026 · Last updated: September 17, 2026
At FAV Technology, we value the privacy of your personal data. This Privacy Policy explains what data of our visitors and customers using the favtechnology.com site we process, for what purpose, how we process it, and your rights.

1. Data Controller

Metacy Teknoloji ve Bilişim Sistemleri Ltd. (FAV Technology)
İrfan Nadir Sok. No:8/A, Hamitköy, Nicosia, TRNC
Tax Office: Lefkoşa (Nicosia) Tax Office · Tax No: MŞ 22999
Store: Katibim Sokak 5, Nicosia, TRNC
info@favtechnology.com — 03924440850

2. Data We Collect

Identity & Contact Information

  • Name, surname, phone, email, address (during order)
  • Billing information (tax ID/certificate for corporate orders)

Order & Shopping Information

  • Order content, order history, items in your cart
  • Payment information (card details are not stored by us, they are transmitted to the bank infrastructure)

Technical Information

  • IP address, browser type, visit date/time
  • Cookie data
  • Pages visited, links clicked

3. Purpose of Data Processing

  • Receiving, preparing and delivering your orders
  • Providing customer support services
  • Fulfilling legal obligations (invoicing, tax)
  • Personalizing the shopping experience
  • Marketing communications (only with your consent)
  • Website analytics and improvement

4. Data Sharing

Your data may be shared with the following parties, only when necessary:

  • Delivery and transport service providers: Where needed for order delivery or return transport
  • Payment infrastructure providers: For secure payment processing
  • Legal authorities: In case of a legal obligation
  • Shopify Inc.: Our site's infrastructure provider (Shopify Privacy Policy applies)

Your data is not sold to third parties for commercial purposes.

5. Cookie Policy

Our website uses cookies to improve your experience:

  • Strictly necessary cookies: Cart, session, security
  • Analytical cookies: To measure site usage (Google Analytics, Shopify)
  • Marketing cookies: Retargeting and advertising (with your consent)

You can reject cookies through your browser settings, but some site features may not work.

6. Data Security

Your data is protected with 256-bit SSL encryption, secure servers, and authorized access controls. Your payment information is not stored in our system; it is directly transmitted to the bank infrastructure.

7. Data Retention Period

  • Order information: For the duration of legal obligations (10 years)
  • Account information: As long as the account is active + 2 years
  • Communication history: 5 years
  • Marketing consents: Until revoked

8. Your Rights

You have the following rights regarding your personal data:

  • Accessing your data
  • Requesting correction of inaccurate/incomplete data
  • Requesting deletion of your data (where there is no legal obligation)
  • Objecting to the processing of your data
  • Withdrawing your marketing communication consent

To exercise these rights, please write to info@favtechnology.com.

9. Policy Updates

This policy may be updated. Significant changes will be announced on the site and active customers will be notified by email. The new version becomes effective upon its publication.

10. Contact

For questions and requests regarding privacy:
Metacy Teknoloji ve Bilişim Sistemleri Ltd. (FAV Technology)
İrfan Nadir Sok. No:8/A, Hamitköy, Nicosia, TRNC
Tax Office: Lefkoşa (Nicosia) Tax Office · Tax No: MŞ 22999
Store: Katibim Sokak 5, Nicosia, TRNC
info@favtechnology.com
03924440850